Unemployment Insurance Benefits. Regional Claims Centers: Jefferson City – 573-751-9040; Kansas City – 816-889-3101; St. Louis – 314-340-4950; Springfield – 417 … Our automated Telecert Line at (617) 626-6338 is operational daily from 6 a.m. to 10 p.m. to request weekly benefits. Call Center Phone Numbers Toll Free: 1 (877) 600-2722 Due to enormous volume, there may be considerable wait time. Where is the unemployment office near me? You can reach our assistance call center at (877) 626-6800 from 8:30 a.m. to 4:30 p.m. Monday through Friday. To contact an Unemployment Compensation Call Center by FAX : Montgomery: Birmingham (334) 956-7307 (205) 458-2222 We cannot accept claims by email. The Unemployment Insurance Call Center is extending its hours Monday through Friday, 7 a.m. - 6 p.m. and Sunday 9:30 a.m. - 5:00 p.m. The Video Phone can also assist ASL Users with Pandemic Unemployment Assistance (PUA) questions. Our tool helps unemployed workers quickly find the address, phone number and directions to their nearest unemployment office. *Sign language is the ONLY means of communication provided at this number. Unemployment Insurance Customer Service Hours: (excluding state holidays) 8:00 am - 4:30 pm Monday 8:00 am - 4:30 pm Tuesday Unemployment Insurance Contact. Contact Information - Unemployment Insurance. UC service centers hours are updated on the telephone system and website. Monday-Friday: 8:00 AM to 4:30 PM Eastern Saturday – Sunday: Closed. Deaf and Hard of Hearing Customers. Phone: 866-239-0843 Email: [email protected] Videophone service for American Sign Language users is available every Wednesday from noon to 4 p.m. at 717-704-8474. Call 1 (877) 600-2722 for assistance. Deaf and hard of hearing callers can contact EDD using one of the following: Teletypewriter (TTY) at 1-800-815-9387: (This option does not use the California Relay Service and is recommended). Note:If you receive a phone call from the EDD, your caller ID may show “St of CA EDD” or the UI Customer Service number 1-800-300-5616. Unemployment office locations are listed below, by state. TDD/TTY: The TDD/TTY line is restricted to calls for the deaf and hard of hearing.No calls will be taken on this line unless the caller requires such service due to being deaf or hard of hearing. For specific contact information relating to Unemployment Insurance needs, please visit the Unemployment Insurance contact page. Multilingual call agents are available. Tele-Center Phone Number & Hours To speak with a customer service representative, call an unemployment benefits Tele-Center. Sections. Altoona UC Service Center Fax: 814-941-6801 Scranton UC Service Center Fax: 570-562-4385 Erie UC Service Center Fax: 814-871-4863 Indiana UC Service Center Fax: 724-599-1068 To improve customer service and because of the overwhelming number of calls we are receiving, our Tele-Center is open from 7 a.m to 7 p.m. Central Time, seven days a … See All; Telephone Claims Center Call the Telephone Claims Center (TCC) toll-free at (888) 209-8124 during the hours of operation: Monday - Friday 8:00 AM - 7:30 PM. UC Service Center Contact Information. TOP. If you need to reach a live claims agent to file a new claim or inquire about an existing claim, call 1-667-207-6520. Sometimes you need to contact the Division of Employment Security for help on unemployment related matters. Benefit Call Center Hours and Phone Number: Phone: 1-800-891-6499. Unemployment Insurance Contact. SHARE. The Division of Unemployment Insurance accepts claims by phone or online. 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